Technical Support

NUVICO stands by the quality and craftsmanship of our products.


We provide technical support for in-warranty products to our direct customers. If you require assistance with your product, please check the FAQ section for answers to frequently asked questions. Additional documentation may be found on our product manuals, available as a PDF, from the Product page of Download section.


Throughout the years we have developed various product series, so it is very important that you include all relevant details including model information when contacting us.  Not all series utilize the same DNS services, software and apps.


Please include your Nuvico Order # with your email, as well as model #.  Due to high volume, inquiries without a valid direct Nuvico customer order # will be not be responded to. 


Email: techsupport@nuvico.com